Leadership Lessons of William John Crawford

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Tomorrow, March 25th, is National Medal of Honor Day, and it is therefore fitting to honor Pueblo native, and former Palmer Lake resident, William John Crawford. Crawford is not only a Medal of Honor winner, he also has the distinction of being the only US Army enlisted person buried at the US Air Force Academy. Read on to learn the fascinating reason why.

Biography

Crawford was born on May 19, 1918, in Pueblo, Colorado, and joined the U.S. Army in July 1942. By September 13, 1943, he was serving as a Private with the 142nd Infantry Regiment 36th Infantry Division in southern Italy. On that day, he was acting as a squad scout when his company attacked Hill 424 near Altavilla Silentina. During the battle, Crawford twice moved forward through continuous fire and, using hand grenades and his rifle, destroyed machine gun nests which were holding back his platoon’s advance.

After the battle, Crawford was captured by the Germans and presumed dead. So in 1944 the Medal of Honor was presented posthumously to his father. Later in the year, Crawford was among a group of soldiers rescued from German captivity.

On January 13, 1946, he married Eileen Bruce. He re-enlisted in the Army in 1947, retired in 1967 with the rank of Master Sergeant. After retiring from the Army, Crawford procured a job working as a janitor at the U.S. Air Force Academy. “Mr. Crawford” was described as “an unimpressive figure, one you could easily overlook during a hectic day at the U.S. Air Force Academy.” Crawford being shy and unassuming did his work well and “blended into the woodwork and became just another fixture around the squadron” according to Colonel James E. Moschgat, USAF (Ret.)

I looked at my roommate and said, Jim, you’re not going to believe this, but I think Bill our janitor is a recipient of the Medal of Honor.

– Col. James Moschgat

Then Cadet James Moschgat “was reading a book about World War II and the tough Allied ground campaign in Italy,” when he read an incredible story of a Private William Crawford who was presumed killed in action and whose father received the Medal of Honor for his son. In that book was a picture of a man who resembled his squadron janitor. Moschgat shared this with the other cadets and confirmed the story with Crawford who replied similar to “Yep, that’s me.” When asked why he did not talk about it, Crawford said, “That was one day in my life and it happened a long time ago.” The word spread with new formed respect for Crawford.

In time, Crawford told his story and things he had learned in life to each academy class. His example also taught them many lessons. These sometimes subtle lessons became of great importance to many of the cadets. Here was a man presumed dead, whose father had received the Medal of Honor for his son from an Army general, then who returned with honor and continued to serve his country and later served them.

For over 40 years, Crawford never had a single ceremony or recognition regarding his Medal of Honor award. The cadets at the USAF Academy decided to change this. In 1984, Crawford was a guest of the graduating class. Many past graduates, generals and VIPs attended this graduation. President Ronald Reagan arrived and presented the Medal of Honor to Crawford and formally recognized Crawford’s action.

Crawford pass away at age 81 on March 15, 2000, in his residence at Palmer Lake. He is buried at the United States Air Force Academy Cemetery in Colorado Springs, and as noted above is the only US Army enlisted person buried there.

He is one of four Medal of Honor recipients from Pueblo, Colorado, the others being Drew Dennis Dix, Raymond G. Murphy, and Carl L. Sitter. A bronze statue of Crawford resides at Hero Plaza at the Pueblo Convention Center with the other three Pueblo Medal of Honor statues.

Citation

For conspicuous gallantry and intrepidity at risk of life above and beyond the call of duty in action with the enemy near Altavilla, Italy, 13 September 1943. When Company I attacked an enemy-held position on Hill 424, the 3d Platoon, in which Pvt. Crawford was a squad scout, attacked as base platoon for the company. After reaching the crest of a hill, the platoon was pinned down by intense enemy machine-gun and small-arms fire. Locating one of these guns, which was dug in on a terrace on his immediate front, Pvt. Crawford, without orders and on his own initiative moved over the hill under enemy fire to a point within a few yards of the gun emplacement and singlehandedly destroyed the machine gun and killed three of the crew with a hand grenade, thus enabling his platoon to continue its advance. When the platoon, after reaching the crest, was once more delayed by enemy fire, Pvt. Crawford again, in the face of intense fire, advanced directly to the front midway between two hostile machine-gun nests located on a higher terrace and emplaced in a small ravine. Moving first to the left, with a grenade he destroyed one gun emplacement and killed the crew; he then worked his way, under continuous fire, to the other and with one grenade and the use of his rifle, killed one enemy and forced the remainder to flee. Seizing the enemy machine gun, he fired on the withdrawing Germans and facilitated his company’s advance.

Leadership Lessons

Air Force Col. James Moschgat later wrote about the leadership lessons he and fellow cadets learned from William Crawford.

A wise person once said, “It’s not life that’s important, but those you meet along the way that make the difference.” Bill was one who made a difference for me.  While I haven’t seen Mr.  Crawford in over twenty years, he’d probably be surprised to know I think of him often.  Bill Crawford, our janitor, taught me many valuable, unforgettable leadership lessons.  Here are ten I’d like to share with you. 

  • Be Cautious of Labels. Labels you place on people may define your relationship to them and bound their potential. Sadly, and for a long time, we labeled Bill as just a janitor, but he was so much more. Therefore, be cautious of a leader who callously says, “Hey, he’s just an Airman”. Likewise, don’t tolerate the O-1, who says, “I can’t do that, I’m just a lieutenant.”
  • Everyone Deserves Respect. Because we hung the “janitor” label on Mr. Crawford, we often wrongly treated him with less respect than others around us. He deserved much more, and not just because he was a Medal of Honor winner. Bill deserved respect because he was a janitor, walked among us, and was a part of our team.
  • Courtesy Makes a Difference. Be courteous to all around you, regardless of rank or position. Military customs, as well as common courtesies, help bond a team. When our daily words to Mr. Crawford turned from perfunctory “hellos” to heartfelt greetings, his demeanor and personality outwardly changed. It made a difference for all of us.
  • Take Time to Know Your People. Life in the military is hectic, but that’s no excuse for not knowing the people you work for and with. For years a hero walked among us at the Academy and we never knew it. Who are the heroes that walk in your midst?
  • Anyone Can Be a Hero. Mr. Crawford certainly didn’t fit anyone’s standard definition of a hero. Moreover, he was a private on the day he won his Medal. Don’t sell your people short, for any one of them may be the hero who rises to the occasion when duty calls. On the other hand, it’s easy to turn to your proven performers when the chips are down, but don’t ignore the rest of the team. Today’s rookie could and should be tomorrow’s superstar.
  • Leaders Should Be Humble. Most modern day heroes and some leaders are anything but humble, especially if you calibrate your hero meter on today’s athletic fields. End zone celebrations and self-aggrandizement are what we’ve come to expect from sports greats. Not Mr. Crawford-he was too busy working to celebrate his past heroics. Leaders would be well-served to do the same.
  • Life Won’t Always Hand You What You Think You Deserve. We in the military work hard and, dang it, we deserve recognition, right? However, sometimes you just have to persevere, even when accolades don’t come your way. Perhaps you weren’t nominated for junior officer or airman of the quarter as you thought you should; don’t let that stop you.
  • Don’t pursue glory; pursue excellence. Private Bill Crawford didn’t pursue glory; he did his duty and then swept floors for a living.
  • No job is beneath a Leader. If Bill Crawford, a Medal of Honor winner, could clean latrines and smile, is there a job beneath your dignity? Think about it. Pursue Excellence. No matter what task life hands you, do it well. Dr. Martin Luther King said, “If life makes you a street sweeper, be the best street sweeper you can be.” Mr. Crawford modeled that philosophy and helped make our dormitory area a home.
  • Life is a Leadership Laboratory. All too often we look to some school or PME class to teach us about leadership when, in fact, life is a leadership laboratory. Those you meet everyday will teach you enduring lessons if you just take time to stop, look and listen. I spent four years at the Air Force Academy, took dozens of classes, read hundreds of books, and met thousands of great people. I gleaned leadership skills from all of them, but one of the people I remember most is Mr. Bill Crawford and the lessons he unknowingly taught. Don’t miss your opportunity to learn.

Bill Crawford was a janitor. However, he was also a teacher, friend, role model and one great American hero. Thanks, Mr. Crawford, for some valuable leadership lessons.

Awards

In order, top to bottom, left to right:

Combat Infantryman Badge, Medal of Honor, Bronze Star, Army Commendation Medal, Prisoner of War Medal, Army Good Conduct Medal, American Campaign Medal, European–African–Middle Eastern Campaign, Medal World War II Victory Medal, National Defense Service Medal with bronze service star.

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  1. Dave Giboo Avatar
    Dave Giboo

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